Privacy policy

1. INTRODUCTION

American Peptides LLC ("American Peptides," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://www.americanpeptides.us/ (the "Website"), create an account, place an order, communicate with us, or otherwise interact with our products and services. American Peptides sells research-use-only peptides for lawful laboratory and research purposes only, not for human or animal consumption. Please read this Privacy Policy carefully. By accessing or using the Website, you agree to this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you register for an account, place an order, submit age or eligibility information, request support, subscribe to communications, participate in promotions, or otherwise contact us. This information may include: your name, date of birth, email address, phone number, mailing address, payment and billing information, shipping address, account credentials, order history, communications with customer support, documentation you submit to verify your age, identity, business, laboratory or research affiliation, and any other information you choose to provide.

2.2 Information Collected Automatically

When you access the Website, we may automatically collect certain information, including: your IP address, browser type and version, operating system, device identifiers, pages visited, time spent on pages, referring URLs, and clickstream data. We may use cookies, web beacons, pixels, and similar tracking technologies to collect this information.

2.3 Information from Third Parties

We may receive information about you from third parties, including payment processors, fraud prevention providers, shipping carriers, identity and age verification vendors, marketing and analytics providers, business partners, public databases, and service providers that help us operate our website and fulfill orders.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes: to create and manage customer accounts; to process and fulfill orders; to verify age, identity, business or laboratory affiliation, and eligibility to purchase research-use-only products; to conduct fraud prevention, risk review, and misuse screening; to communicate with you about your account, orders, shipping, returns, website updates and customer support inquiries; to maintain records relating to sales, refusals to sell, misuse concerns, and regulatory compliance; to improve and optimize the Website, products and customer experience; to send marketing or promotional communications where permitted by law; to comply with legal and regulatory obligations; and to enforce our Terms and Conditions.

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or share your personal information with third parties for their own marketing or promotional purposes. We may share your information in the following circumstances:

Shipping and Fulfillment Partners: We may share shipping and order information with carriers, warehouses, and fulfillment providers to process and deliver orders.

Business, Laboratory, or Eligibility Verification Providers: We may share information with vendors or counterparties that help verify identity, age, business status, laboratory affiliation, lawful intended use, or order eligibility.

Professional Advisors and Corporate Affiliates: We may share information with our affiliates, attorneys, accountants, auditors, insurers, financing sources, and other professional advisors as reasonably necessary for business operations and compliance.

Service Providers: We share information with vendors who perform services on our behalf, such as website hosting, payment processing, email delivery, customer support tools, fraud prevention, age or identity verification, shipping, order management, analytics and marketing support.

Legal Compliance: We may disclose your information if required by law, regulation, subpoena, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, property, website, customers, or the safety of others, including to investigate suspected misuse of research-use-only products, chargebacks, identity fraud, export restrictions, sanctions compliance or violations of our Terms and Conditions.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to applicable law.

5. RESEARCH USE ONLY COMPLIANCE

Our products are offered for laboratory research purposes only and are not intended for human or animal consumption, diagnosis, treatment, cure, or prevention of disease. We may collect, use, and retain personal information as reasonably necessary to verify customer eligibility, assess order risk, investigate suspected misuse, enforce our Terms and Conditions, and comply with applicable laws, regulations, and internal compliance procedures relating to the sale of research-use-only products. We may maintain internal records concerning refused sales, cancelled orders, misuse concerns, suspicious communications, or other compliance-related events where reasonably necessary to protect our business, our suppliers, our service providers, and the lawful distribution of our products.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience on the Website. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Website is used. You can control cookies through your browser settings. Disabling cookies may limit certain features of the Website.

We may also use third-party analytics tools (such as Google Analytics) and similar technologies to understand website traffic, improve performance, personalize user experience, maintain security, and support marketing efforts where permitted by law. We may limit or disable certain analytics or advertising tools on checkout, account, verification, or other sensitive pages where personal or compliance-related information is collected.

7. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. DATA RETENTION

We retain your personal information for as long as necessary to provide our products, maintain your account, process orders and payments, respond to support requests, fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, prevent fraud, investigate suspected misuse, and enforce our agreements. Certain records, including transaction data, verification records, and compliance-related records may be retained for the period required by applicable state and federal law.

When, in our sole discretion, it is determined that the continued retention of personal information is no longer necessary, it will be securely and permanently deleted in accordance with prevailing legal regulations and our established policies. Even upon a request for deletion, certain information may still be retained to fulfill legal, regulatory, contractual, or other similar obligations.

9. YOUR RIGHTS AND CHOICES

9.1 Access and Correction

You may access and update your personal information by logging into your account or contacting us at support@americanpeptides.us.

9.2 Communication Preferences

You may opt out of promotional communications by following the unsubscribe instructions in those messages. You cannot opt out of transactional, account, security, compliance or order-related communications necessary to provide the website, process transactions, or enforce our policies.

9.3 Do Not Track

Some browsers offer a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals.

9.4 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA/CPRA"), including the right to know what personal information we collect, the right to correct inaccurate personal information, the right to request deletion of your personal information, the right to limit the use and disclosure of sensitive personal information, and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information. To exercise your rights, contact us at support@americanpeptides.us.

9.5 Do Not Send Health Information

Please do not submit medical records, prescriptions, treatment plans, dosage requests, or other unnecessary health information through the Website, account features, contact forms, or customer service channels. We do not provide medical advice, prescribing services, or patient care.

9.6 Additional Rights and Options

Depending on your geographic location and applicable data protection regulations, you may possess certain additional rights in connection with the personal information we hold about you. These rights may include the ability to request access to, rectify, erase, or restrict the processing of your personal data, the right to data portability, and the right to object to certain processing activities. To exercise any of these rights, please contact us at support@americanpeptides.us.

10. CHILDREN'S PRIVACY

Our products are not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 21, we will take steps to delete that information promptly.

11. THIRD-PARTY LINKS

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Privacy Policy.

13. ACKNOWLEDGMENT

By engaging with our website, platform, products and related services, you acknowledge that you have read, understood, and agreed to be bound by all the provisions of this Privacy Policy and our Terms and Conditions.